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Travel Insurance Claims

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How it works

Submit your claims online for faster processing

Tell us what happened

Claim specialist will review and assess the claim

Settlement and payment

What documents do I need?

Medical expenses
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Travel delays
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Missed departures
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Missed connection
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Baggage delays
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Damaged/Lost Baggage or Travel Documents

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Cancellations
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Flight/travel itineraries
A copy of your flight/travel itineraries indicating your flight details

Medical report or discharge summary or doctor's memo
Written confirmation from the hospital stating date,cause and nature of injury/illness

Original medical bills and other expense receipts

Check your claim eligibility

See what’s covered and what’s not covered in your policy

Contact Xodus
24h Emergency Assistance
+1-833-754-3725
Claims Assistance
(9am - 6pm ET)
+1-833-754-3704